The first place you should look if you have any problems is our theme documentation.

How-to Videos

Our How-to videos is perfect for learning about Flatsome and what is possible.

Community Forum

Join our community and get help from 2000+ other Flatsome users. (Not official support)

Follow these steps to get Support

1 Search Documentation

Search our documentation for a solution to your problem.

Search Documentation
2 Troubleshoot WordPress

Most errors is caused by plugin conflicts. Follow this guide to check if your site has a plugin incompatibility problem.

3 Upgrade to latest versions

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4 Send us a Support Ticket

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

Item support does not include:

x  Customization services
x  Custom Styling and Development.
x  Installation services

Please include in message

  • A link to your site with the problem.
  • Proper description of your problem
Contact Support Team

Contact form opens up on ThemeForest. You need to be logged in to an Envato account with a valid license to get support.